{"id":5197,"date":"2025-12-24T11:05:21","date_gmt":"2025-12-24T11:05:21","guid":{"rendered":"https:\/\/www.crossroads.wales\/?page_id=5197"},"modified":"2026-04-12T16:52:15","modified_gmt":"2026-04-12T16:52:15","slug":"returns-refunds-policy","status":"publish","type":"page","link":"https:\/\/www.crossroads.wales\/cy\/legal\/returns-refunds-policy\/","title":{"rendered":"Polisi Dychweliadau ac Ad-daliadau"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5197\" class=\"elementor elementor-5197\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fc5d4e e-flex e-con-boxed e-con e-parent\" data-id=\"8fc5d4e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87adcd7 elementor-widget elementor-widget-heading\" data-id=\"87adcd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dychweliadau ac Ad-daliadau<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f6dfac elementor-widget elementor-widget-text-editor\" data-id=\"8f6dfac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"1851632029\" class=\"dmNewParagraph\" data-element-type=\"paragraph\" data-version=\"5\"><p><strong>Polisi Dychweliadau ac Ad-daliadau ar gyfer Ymgynghorwyr Addysgol Crossroads<\/strong><\/p><\/div><div id=\"1447570231\" class=\"dmNewParagraph\" data-element-type=\"paragraph\" data-version=\"5\" data-diy-text=\"\"><p>Diweddarwyd ddiwethaf: 26 Mai, 2025<\/p><p><strong>Ymgynghorwyr Addysgol Crossroads \u2013 Dychweliadau ac Ad-daliad Cwrs (Fersiwn Rhiant\/Gwarcheidwad)<\/strong><\/p><p>Rydym wedi ysgrifennu&#039;r telerau hyn mewn ffordd glir a syml i&#039;ch helpu i deimlo&#039;n hyderus ac yn wybodus. Os oes gennych unrhyw gwestiynau neu os oes angen hyn arnoch mewn fformat gwahanol, rhowch wybod i ni - rydym yma i&#039;ch cefnogi.<\/p><p><strong>1. Cyfnod Oeri 14 Diwrnod<\/strong><\/p><p>Unwaith i chi gofrestru eich plentyn yn un o&#039;n cyrsiau, mae gennych 14 diwrnod calendr i newid eich meddwl.<\/p><p>Os byddwch yn canslo o fewn yr amser hwnnw, byddwn yn ad-dalu ffi lawn y cwrs heb gynnwys dau gost:<\/p><ul class=\"defaultList bullet\"><li>Ffi weinyddol o \u00a350, sy&#039;n cynnwys gwaith papur a sefydlu.<\/li><li>Ffi gofrestru, sy&#039;n dibynnu ar y cwrs (byddwn yn dweud wrthych y swm union pan fyddwch yn cofrestru).<\/li><\/ul><p><strong>2. Dim Ad-daliadau Ar \u00f4l 14 Diwrnod<\/strong><\/p><p>Ar \u00f4l i&#039;r cyfnod 14 diwrnod ddod i ben, ni ellir ad-dalu ffi&#039;r cwrs - hyd yn oed os nad yw&#039;ch plentyn yn dechrau nac yn gorffen y cwrs.<\/p><p>Mae hyn yn ein helpu i gynllunio ymlaen llaw a sicrhau y gallwn ddarparu cefnogaeth gyson, staffio priodol, a&#039;r adnoddau cywir i bob dysgwr.\u00a0<\/p><p><strong>3. Sut i Ofyn am Ad-daliad<\/strong><\/p><p><span class=\"\">I ofyn am ad-daliad o fewn y cyfnod o 14 diwrnod, anfonwch e-bost atom yn:\u00a0<\/span><a href=\"mailto:info@crossroads.wales\" target=\"_blank\" rel=\"noopener\">info@crossroads.wales<\/a><\/p><p>Rhowch wybod eich enw, enw eich plentyn, a&#039;r cwrs i ni.<\/p><p>Byddwn yn cadarnhau eich cais ac yn prosesu unrhyw ad-daliad cyn gynted \u00e2 phosibl.<\/p><p><strong>4. Amgylchiadau Arbennig<\/strong><\/p><p>Rydyn ni&#039;n gwybod y gall bywyd fod yn anrhagweladwy - yn enwedig wrth gefnogi plant niwroamrywiol. Os bydd rhywbeth mawr yn digwydd ar \u00f4l y cyfnod o 14 diwrnod, anfonwch e-bost atom.\u00a0<\/p><p>Efallai y byddwn yn ystyried ad-daliad neu gredyd tuag at sesiynau yn y dyfodol yn \u00f4l ein disgresiwn, yn dibynnu ar y sefyllfa.<\/p><p>Efallai y byddwn yn gofyn am rywfaint o wybodaeth (fel llythyr neu nodyn) i&#039;n helpu i ddeall.<\/p><p><strong>5. Newidiadau i Gyrsiau<\/strong><\/p><p>Weithiau, efallai y bydd angen i ni newid amserlen y cwrs, y cynnwys, neu sut mae&#039;n cael ei gyflwyno (er enghraifft, ar-lein yn lle wyneb yn wyneb).<\/p><p>Os bydd hyn yn digwydd, byddwn yn rhoi gwybod i chi cyn gynted \u00e2 phosibl ac yn cynnig opsiynau eraill lle gallwn.<\/p><p><strong>6. Cytundeb<\/strong><\/p><p>Drwy gofrestru eich plentyn yn un o&#039;n cyrsiau, rydych chi&#039;n cytuno i&#039;r telerau hyn.<\/p><p>Rydym yn credu mewn cyfathrebu clir a charedig \u2014 felly os yw unrhyw beth yn teimlo&#039;n aneglur, yn ddryslyd, neu&#039;n llawn straen, rydym yma i helpu.<\/p><p><strong>Angen cefnogaeth?<\/strong><\/p><p>Rydym am i bob teulu deimlo&#039;n ddiogel ac yn cael eu cefnogi. Os ydych chi&#039;n niwroamrywiol neu os oes angen addasiadau arnoch i ddeall neu reoli&#039;r broses hon, cysylltwch \u00e2 ni. Gwnawn ein gorau i ddiwallu eich anghenion.<\/p><p><strong>Wedi&#039;i gymeradwyo gan: <\/strong>KS Gibson<\/p><p>KS Gibson<\/p><p><strong>Katherine Gibson, Cyfarwyddwr <\/strong><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refund Returns &amp; Refund Policy for Crossroads Educational Consultants Last updated: May 26, 2025 Crossroads Educational Consultants \u2013 Course Returns &amp; Refund (Parent\/Guardian Version) We\u2019ve written these terms in a clear and simple way to help you feel confident and informed. If you have any questions or need this in a different format, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5338,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-5197","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.crossroads.wales\/cy\/wp-json\/wp\/v2\/pages\/5197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crossroads.wales\/cy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.crossroads.wales\/cy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.crossroads.wales\/cy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crossroads.wales\/cy\/wp-json\/wp\/v2\/comments?post=5197"}],"version-history":[{"count":3,"href":"https:\/\/www.crossroads.wales\/cy\/wp-json\/wp\/v2\/pages\/5197\/revisions"}],"predecessor-version":[{"id":12997,"href":"https:\/\/www.crossroads.wales\/cy\/wp-json\/wp\/v2\/pages\/5197\/revisions\/12997"}],"up":[{"embeddable":true,"href":"https:\/\/www.crossroads.wales\/cy\/wp-json\/wp\/v2\/pages\/5338"}],"wp:attachment":[{"href":"https:\/\/www.crossroads.wales\/cy\/wp-json\/wp\/v2\/media?parent=5197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}